Service and Usage Agreement

Last Updated: January 1, 2026

This Service and Usage Agreement (“Agreement”) is made and entered into electronically by and between the following parties:

Service Provider:
Vexta Data Solutions LLC
Address: 8 The Green, Suite 23141, Dover, DE 19901, USA
Phone: +1 3024017701
Email: support@vextahosting.com

Customer:
The individual or entity that registers for, orders, pays for, accesses, or uses any services provided by Vexta Data Solutions LLC, and whose information is provided during registration, order, or payment.

The Service Provider and the Customer shall collectively be referred to as the “Parties.”

1. Scope of Agreement

1.1. This Agreement governs the terms and conditions under which the Service Provider provides services to the Customer, including but not limited to web hosting, reseller hosting, corporate hosting, WordPress hosting, e-commerce hosting, virtual servers, VPS/VDS, nested servers, dedicated/physical servers, server colocation, network services, IP address allocation, domain services, licenses, software, setup, technical support, data storage, and related digital infrastructure services.

1.2. The specific scope, features, limits, billing period, renewal period, and pricing of the Services depend on the service package selected by the Customer at the time of order.

1.3. By placing an order, making a payment, accessing the Services, or continuing to use the Services, the Customer agrees to be bound by this Agreement, the Refund and Return Policy, Privacy Policy, Acceptable Use rules, and all applicable service terms published on the Service Provider’s official website.

2. Definitions

2.1. “Service Provider” refers to Vexta Data Solutions LLC.

2.2. “Customer” refers to the individual, company, organization, or legal entity receiving, ordering, paying for, accessing, or using the Services.

2.3. “Services” refers to hosting services, server provisioning, dedicated/physical server leasing, VPS/VDS services, nested server services, domain services, license services, technical support, network services, IP address allocation, and any other digital infrastructure services provided to the Customer.

2.4. “Website” refers to the official website of the Service Provider, including vextahosting.com and related service pages operated by the Service Provider.

2.5. “Activation” means the moment when a service is created, provisioned, configured, assigned, delivered, made available, or access credentials are provided to the Customer.

2.6. “Access Credentials” include but are not limited to IP addresses, control panel login details, SSH/RDP credentials, management panel access, server login information, domain management access, or any other information required to access or use the Services.

2.7. “Billing Period” refers to the service term selected by the Customer, including monthly, quarterly, semi-annual, annual, or any custom period agreed between the Parties.

2.8. “Installment Payment” refers to a payment convenience where the total service fee for a selected service period is divided into multiple payments. Installment payment does not change the purchased service period.

3. Formation and Acceptance

3.1. This Agreement becomes effective when the Customer registers, places an order, makes a payment, accepts the Agreement electronically, accesses the Services, or uses the Services.

3.2. The Customer acknowledges that they have read, understood, and agreed to all terms and conditions contained in this Agreement.

3.3. By registering, placing an order, making a payment, using the Services, or continuing to use the Services after activation, the Customer confirms that they have read, understood, and accepted this Agreement, the Refund and Return Policy, the Privacy Policy, and all applicable service terms published on the Service Provider’s official website.

3.4. If the Customer places an order or uses the Services on behalf of a company, organization, or other legal entity, the Customer represents and warrants that they have the authority to bind that entity to this Agreement.

3.5. The Service Provider may require identity, billing, payment, or business verification before activating, continuing, or renewing any Service.

4. Customer Obligations

4.1. The Customer confirms that all information provided during registration, order, payment, and support processes is accurate, valid, complete, and up-to-date.

4.2. The Customer is responsible for maintaining the confidentiality and security of account credentials, server credentials, panel credentials, and all access information provided by the Service Provider.

4.3. The Customer shall use the Services in compliance with all applicable laws, regulations, this Agreement, and acceptable use rules.

4.4. The Customer is solely responsible for all content, software, data, applications, scripts, websites, systems, and activities hosted, uploaded, transmitted, executed, or performed through the Services.

4.5. The Customer is responsible for their own data backups and data protection unless a separate written backup service agreement has been made.

4.6. The Customer shall not share, resell, lease, sublicense, or transfer the Services to third parties in a way that violates this Agreement or applicable service terms.

4.7. The Customer shall promptly notify the Service Provider of any unauthorized access, abuse notice, security incident, IP reputation issue, malware issue, or legal complaint related to the Services.

4.8. The Customer is responsible for ensuring that their software, operating systems, panels, scripts, plugins, and applications are updated, secure, and properly configured.

5. Prohibited Activities

5.1. The Customer shall not use the Services for any unlawful, abusive, harmful, offensive, or malicious activity, including but not limited to:

• Distribution, storage, hosting, or transmission of illegal content,
• Spam, unsolicited bulk email, phishing, scam, fraud, or deceptive activity,
• Malware, viruses, botnets, ransomware, exploit kits, or malicious scripts,
• DDoS attacks, network attacks, port scanning, brute-force attacks, or unauthorized access attempts,
• Proxy abuse, VPN abuse, credential stuffing, scraping, or activity that damages IP reputation,
• Copyright infringement, trademark infringement, or violation of third-party rights,
• Hosting or distributing content that violates applicable law or regulatory requirements,
• Any activity that may harm the Service Provider’s infrastructure, network, reputation, customers, suppliers, or upstream providers.

5.2. If the Service Provider determines or reasonably suspects misuse, abuse, illegal activity, security risk, or violation of this Agreement, it may suspend, restrict, null-route, terminate, or delete the Services without refund.

5.3. The Service Provider may take immediate action without prior notice where necessary to protect infrastructure, prevent damage, comply with law, respond to abuse complaints, or protect third parties.

6. Term and Termination

6.1. Services commence once payment is confirmed and approved, and/or once the Service Provider activates the service, allocates resources, assigns IP addresses, provides access credentials, or performs any customer-specific setup.

6.2. The Service term is determined by the billing period or custom service period selected by the Customer at the time of order.

6.3. The Customer may request cancellation through official support channels. Cancellation requests do not automatically create a right to refund.

6.4. The Service Provider may suspend or terminate the Services in the event of breach, illegal use, abuse reports, non-payment, chargeback, security risk, legal requirement, upstream provider request, or violation of this Agreement.

6.5. Upon termination, the Customer may lose access to the Services, data, IP addresses, configurations, backups, licenses, and related resources.

6.6. The Customer is responsible for downloading, transferring, or backing up their data before cancellation, suspension, expiration, or termination.

7. Fees, Billing, Installments and Refunds

7.1. Service fees are the amounts stated at the time of order. By placing an order, the Customer accepts the selected service package, billing period, renewal period, and applicable fees.

7.2. Services commence once payment is confirmed and approved, and/or once the Service Provider activates the service, allocates resources, assigns IP addresses, provides access credentials, or performs any customer-specific setup.

7.3. For hosting, reseller hosting, virtual server, VPS/VDS, nested server, dedicated/physical server, server colocation, domain, license, software, setup, technical support, and other digital infrastructure services, the service is deemed delivered once it has been activated, made available, access credentials have been provided, or customer-specific resources have been allocated.

7.4. The Customer acknowledges and agrees that digital services may be performed immediately after payment confirmation. Once the service has been activated, delivered, accessed, customized, or used, refund or withdrawal rights may no longer apply to the extent permitted by applicable law.

7.5. Dedicated/physical server services are specialized services involving dedicated hardware, network access, IP address allocation, rack space, power, bandwidth, operating system installation, configuration, and/or customer-specific provisioning. After activation, allocation, installation, or delivery of access credentials, dedicated/physical server services are non-refundable.

7.6. Annual, periodic, discounted, promotional, or specially priced services are purchased for the selected service period. Early cancellation, non-use, customer-side termination, or change of mind does not create a right to a full or partial refund after the service has been activated or delivered.

7.7. If the Service Provider allows the Customer to pay an annual, periodic, or specially priced service fee in installments, this is provided only as a payment convenience. Installment payments do not mean that the service is sold on a monthly basis, and each installment is considered part of the total service fee for the purchased service period.

7.8. Failure to pay any installment, renewal fee, invoice, or outstanding balance may result in suspension, restriction, termination, or deletion of the related service. The Customer remains responsible for unpaid amounts relating to the purchased service period.

7.9. Refund requests must be submitted in writing through the official support channels within the period and conditions stated in the Refund and Return Policy. Requests submitted after the stated period, verbally, with incomplete information, or after service activation/delivery may be rejected.

7.10. No refunds will be issued in cases of misuse, abuse reports, illegal activity, breach of this Agreement, violation of the Terms of Service, violation of acceptable use rules, or termination due to Customer fault.

7.11. Domain registration, domain transfer, domain renewal, license, software, IP allocation, setup, custom configuration, and third-party service fees may be non-refundable once processed, activated, registered, allocated, or delivered.

7.12. The Refund and Return Policy published on the Service Provider’s official website forms an integral part of this Agreement. In refund-related matters, this Agreement and the Refund and Return Policy shall be interpreted together.

7.13. In the event of an unjustified payment dispute, bank dispute, or chargeback for a service that has been activated, delivered, accessed, customized, or used, the Service Provider may submit order records, invoices, payment records, activation records, access logs, IP allocation records, support communications, this Agreement, and the Refund and Return Policy as evidence to the payment provider, bank, or card issuer.

7.14. In cases of unjustified chargebacks, payment abuse, or fraudulent disputes, the Service Provider may suspend or terminate the related services and may charge the Customer for chargeback fees, dispute fees, processing fees, collection costs, legal costs, and other related losses to the extent permitted by applicable law.

7.15. Payment provider fees, transaction fees, bank fees, currency exchange differences, tax differences, and processing costs may be deducted from any approved refund where permitted by applicable law and payment provider rules.

7.16. The Service Provider accepts technical support requests for the services provided through official support channels.

7.17. The support period for nested virtualization, nested server, nested VPS/VDS, or similar configurations is set at a maximum of 24 hours unless otherwise agreed in writing.

7.18. Support scope for nested server services is limited to basic access, network connection, service operability, and problems arising from the Service Provider's infrastructure.

7.19. Software changes made by the Customer, incorrect configurations, third-party panel/software installations, operating system corruptions, customer-initiated interventions, security misconfigurations, or incompatible software may be considered outside the scope of support.

8. Service Delivery and Access

8.1. Digital infrastructure services are delivered electronically. Delivery may occur through account activation, service activation, control panel access, IP address assignment, SSH/RDP access, server credentials, domain access, license delivery, or other electronic means.

8.2. A service is deemed delivered when it is activated, made available, access credentials are provided, or customer-specific resources are allocated, even if the Customer does not actively use the service.

8.3. The Customer is responsible for checking access details, testing access, and reporting any delivery or access issue promptly through official support channels.

8.4. Failure by the Customer to use an activated service does not constitute non-delivery and does not create a refund right.

9. Backups and Data Responsibility

9.1. Unless a separate paid backup service is explicitly purchased and confirmed in writing, the Customer is solely responsible for maintaining backups of all data, websites, databases, emails, configurations, software, and server content.

9.2. The Service Provider may offer backup features or backup systems as a convenience, but such features do not replace the Customer’s own backup responsibility.

9.3. The Service Provider shall not be liable for data loss, data corruption, accidental deletion, malware damage, customer-side misconfiguration, software failure, or any loss resulting from the Customer’s failure to maintain backups.

10. IP Addresses, Network and Abuse Handling

10.1. IP addresses, network access, routing, and related resources are provided for use with the Services and remain subject to availability, upstream provider rules, registry rules, and applicable law.

10.2. The Service Provider may change, remove, suspend, null-route, or reassign IP addresses where necessary due to abuse, legal requirements, upstream provider requests, technical reasons, IP reputation issues, or operational requirements.

10.3. The Customer is responsible for all activity originating from assigned IP addresses and services.

10.4. Abuse complaints must be resolved promptly by the Customer. Failure to resolve abuse issues may result in suspension or termination without refund.

11. Technical Support

11.1. The Service Provider provides technical support through official support channels.

11.2. Technical support covers issues related to the Service Provider’s infrastructure, basic service access, network availability, and service operability.

11.3. Technical support does not include software development, third-party application support, website development, malware cleaning, advanced system administration, customer-side software errors, plugin errors, licensing issues caused by third parties, or custom configurations unless separately agreed in writing.

11.4. The Service Provider may refuse or limit support for systems that are modified, misconfigured, insecure, overloaded, infected, or outside the agreed support scope.

12. Limitation of Liability

12.1. The Service Provider will make reasonable efforts to ensure continuity of Services but is not liable for downtime, interruption, data loss, performance loss, network issues, hardware failure, software failure, force majeure, upstream provider issues, cyber attacks, legal requirements, maintenance, or causes outside its reasonable control.

12.2. Any direct liability of the Service Provider shall be limited to the amounts paid by the Customer for the specific Service in question during the affected billing period.

12.3. The Service Provider shall not be liable for indirect, incidental, special, punitive, or consequential damages, including but not limited to loss of profit, loss of revenue, loss of business, loss of data, loss of reputation, or loss of opportunity.

12.4. The Customer acknowledges that internet-based services may be subject to interruptions, routing changes, latency, attacks, maintenance, and technical limitations.

13. Default and Legal Proceedings

13.1. In the event of non-payment, failed payment, unpaid invoice, unpaid installment, chargeback, or payment dispute, Services may be suspended, restricted, terminated, or deleted, and additional fees may apply.

13.2. The Customer remains responsible for unpaid amounts, chargeback fees, dispute fees, processing fees, collection costs, legal fees, and other costs incurred due to non-payment or unjustified payment disputes.

13.3. All legal fees, collection costs, court costs, attorney fees, and enforcement costs incurred for collection or legal action shall be borne by the Customer to the extent permitted by applicable law.

14. Confidentiality and Data Protection

14.1. The Parties shall protect confidential information and Customer data in accordance with applicable privacy and data protection laws.

14.2. Customer data will not be shared with third parties except as required for service delivery, legal compliance, fraud prevention, abuse handling, payment processing, security protection, or as required by law.

14.3. The Customer agrees that certain information may be shared with payment providers, banks, card issuers, upstream providers, data centers, law enforcement, courts, regulators, or legal advisors where necessary to resolve disputes, chargebacks, abuse complaints, legal claims, or security incidents.

15. Force Majeure

15.1. Neither Party shall be liable for performance delays or failures due to causes beyond their reasonable control, including but not limited to natural disasters, war, terrorism, civil unrest, government actions, legal changes, power failures, data center failures, upstream provider failures, internet routing issues, cyber attacks, DDoS attacks, labor disputes, pandemics, or infrastructure failures.

15.2. The affected Party shall make reasonable efforts to minimize the impact of a force majeure event.

16. Modification of Terms

16.1. The Service Provider may modify this Agreement at any time. Revised terms will take effect when posted on the Service Provider’s official website or delivered to the Customer.

16.2. Continued use of the Services after revised terms are posted or delivered constitutes acceptance of the revised terms.

16.3. The Service Provider may update service features, pricing, limits, policies, and technical requirements from time to time.

17. Notices and Communications

17.1. Notices may be sent through the Customer panel, support ticket system, email, website announcement, invoice notification, or other official communication channels.

17.2. The Customer is responsible for keeping their email address and contact information accurate and up-to-date.

17.3. Notices sent to the Customer’s registered email address or customer account shall be deemed delivered.

18. Governing Law and Dispute Resolution

18.1. This Agreement shall be governed by the laws of the State of Delaware, USA, without regard to conflict of law principles.

18.2. Any disputes arising from or related to this Agreement shall be resolved in accordance with applicable law and in courts of competent jurisdiction within Delaware, unless mandatory applicable law requires otherwise.

18.3. The Parties shall first attempt to resolve disputes in good faith through official support and communication channels before initiating legal proceedings, except where urgent legal or protective action is required.

19. Severability

19.1. If any provision of this Agreement is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain valid and enforceable.

19.2. The invalid or unenforceable provision shall be interpreted or replaced in a manner that most closely reflects the original intent of the Parties while complying with applicable law.

20. Entire Agreement

20.1. This Agreement, together with the Refund and Return Policy, Privacy Policy, order details, invoices, and applicable service-specific terms, constitutes the entire agreement between the Parties regarding the Services.

20.2. In case of conflict between this Agreement and a service-specific written agreement signed or explicitly accepted by both Parties, the service-specific written agreement shall prevail only for the specific service covered by that agreement.

21. Acceptance and Enforcement

21.1. By registering, placing an order, making a payment, accessing, or using the Services, the Customer acknowledges that they have read, understood, and agree to be bound by the terms of this Service and Usage Agreement.

21.2. The Customer further acknowledges that digital infrastructure services may be delivered immediately after payment confirmation and that activated, delivered, accessed, customized, or used services may be non-refundable in accordance with this Agreement and the Refund and Return Policy.

21.3. This Agreement is electronically executed and does not require a physical signature to be binding.

Personal Data and General Privacy Policy

Last Updated: January 1, 2026

This Personal Data and General Privacy Policy (“Privacy Policy”) explains how Vexta Data Solutions LLC (“Vexta Hosting”, “Service Provider”, “Company”, “we”, “us”) collects, processes, stores, protects, and may share personal data in connection with web hosting, reseller hosting, virtual servers, VPS/VDS, nested servers, dedicated/physical servers, domain services, licenses, technical support, payment services, customer panel services, and all related digital infrastructure services.

By registering for Vexta Hosting services, placing an order, making a payment, using the customer panel, submitting a support request, or using any of our services, the customer is deemed to have accepted this Privacy Policy.

1. Data Controller / Service Provider Information

Company: Vexta Data Solutions LLC
Address: 8 The Green, Suite 23141, Dover, DE 19901, USA
Phone: +1 3024017701
Email: support@vextahosting.com
Website: https://www.vextahosting.com

2. Personal Data Collected

Vexta Hosting may process the following personal data for the purposes of providing services, processing orders, receiving payments, providing technical support, maintaining security, complying with legal obligations, and resolving disputes:

• Full name, company name, and authorized representative information,
• Email address, phone number, and contact details,
• Billing address, country, city, postal code, and tax information,
• Order details, service type, service package, billing period, and product preferences,
• Invoices, receipts, payment records, and transaction reference information,
• Limited payment information provided by payment processors,
• Customer panel username, account ID, service ID, order ID, and invoice ID,
• IP addresses, access logs, session records, device and browser information,
• Operating system, browser version, device type, and connection information,
• Server IP addresses, allocated resources, service activation and usage records,
• Support tickets, ticket contents, email correspondence, and customer communication records,
• Abuse, security, fraud, misuse, and violation records,
• Service delivery, activation, access credentials, customer panel activity records, and technical logs,
• Records relating to payment disputes, chargebacks, refund requests, cancellations, disputes, and collection processes.

Vexta Hosting does not directly store full payment card numbers or CVV codes. Card and payment transactions are securely processed through Stripe, PayPal, or other relevant payment providers.

3. Purposes of Processing Personal Data

Collected personal data may be processed for the following purposes:

• Creating and managing customer accounts,
• Receiving, processing, approving, and activating orders,
• Providing hosting, VPS/VDS, dedicated/physical server, domain, license, and similar services,
• Managing invoices, receipts, collections, and accounting processes,
• Processing payments and ensuring payment security,
• Responding to customer requests and providing technical support,
• Maintaining service quality, security, and continuity,
• Protecting server, network, IP, panel, and infrastructure security,
• Preventing abuse, spam, phishing, DDoS, unauthorized access, and illegal activities,
• Enforcing the Service Agreement, Refund Policy, and service terms,
• Managing payment disputes, chargebacks, refunds, cancellations, collections, and legal processes,
• Complying with legal obligations, responding to official requests, and protecting legal rights,
• Detecting fraud, unauthorized transactions, payment abuse, and security risks,
• Protecting the Company’s legitimate interests and preparing defenses in disputes.

4. Legal Bases for Processing Personal Data

Personal data may be processed based on the establishment and performance of a contract, compliance with legal obligations, protection of legitimate interests, establishment, exercise or defense of legal claims, payment and security processes, and, where required, explicit consent.

Due to the nature of digital infrastructure services provided by Vexta Hosting, processing account, payment, billing, access, IP, log, support, and service activation records may be necessary for the provision of the services.

5. Payment Information and Payment Providers

Payments may be processed through third-party payment providers. These providers may include Stripe, PayPal, banks, card networks, or other payment infrastructure providers used by Vexta Hosting.

During payment transactions, information such as customer name, email address, billing information, payment amount, transaction date, transaction reference, country information, limited masked card information, and payment status may be processed by payment providers.

Vexta Hosting may share necessary information with payment providers for payment security, transaction verification, fraud prevention, chargeback defense, refund evaluation, and collection processes.

6. Service Activation, Access Logs, and Technical Records

Vexta Hosting may store customer panel access records, IP addresses, device and browser information, session times, service activation records, server access information, IP allocation records, customer panel activity records, and technical logs for service security and dispute management purposes.

These records may be used to demonstrate that a service was delivered, activated, accessed by the customer, assigned to the customer, and that technical actions were performed.

The customer acknowledges that digital infrastructure services are delivered electronically and that delivery may occur through the customer panel, IP address, SSH/RDP credentials, control panel access, service activation, or provision of access credentials.

7. Payment Disputes, Chargebacks, and Dispute Processes

If the customer initiates a payment dispute, bank dispute, chargeback, refund request, cancellation request, or similar dispute with a payment provider, bank, or card issuer, Vexta Hosting may process and share necessary information and documents to defend the dispute, prove service delivery, verify payment status, and protect its legal rights.

This may include order details, invoices and payment records, receipts, service activation records, IP addresses, customer panel access logs, device and browser information, service usage records, support tickets, customer communications, contract records, refund policies, service delivery evidence, and related technical records. Such information may be shared with payment providers, banks, card issuers, legal advisors, collection agencies, courts, public authorities, or authorized institutions.

These records may be stored and processed for dispute evaluation, chargeback defense, fraud and abuse prevention, debt collection, enforcement of contractual rights, and compliance with legal obligations.

The customer acknowledges that if they initiate a payment dispute or chargeback, Vexta Hosting may submit service-related records and communications to the relevant payment provider and institutions as evidence.

8. Sharing Personal Data with Third Parties

Vexta Hosting may share personal data with third parties only to the extent necessary for service provision, payment processing, security, legal compliance, and protection of legitimate interests.

Personal data may be shared with the following parties:

• Payment providers, banks, and card networks,
• Domain registrars and license providers,
• Data centers, network providers, upstream providers, and infrastructure suppliers,
• Technical support, accounting, legal, and consultancy service providers,
• Abuse, security, and fraud prevention units,
• Collection and debt recovery units,
• Courts, enforcement offices, law enforcement authorities, regulators, and public authorities,
• Other third-party service providers required for the provision of the services.

Vexta Hosting does not sell personal data to third parties.

9. International Data Transfers

Vexta Data Solutions LLC is a company established in the United States. During the provision of services, personal data may be transferred to servers, payment providers, data centers, technical infrastructure providers, or third-party service providers located in Türkiye, the United States, European Union countries, Canada, or other countries where service providers operate.

By using Vexta Hosting services, the customer acknowledges that their personal data may be transferred to service providers located abroad for service provision, payment processing, security, technical support, legal compliance, dispute resolution, and chargeback defense purposes.

10. Cookies and Similar Technologies

The Vexta Hosting website and customer panel may use cookies or similar technologies for session management, security, user experience, performance measurement, error analysis, and operation of the services.

Essential cookies are necessary for logging into the customer panel, maintaining sessions, security verification, and order processes. The user may change cookie preferences through browser settings; however, disabling certain cookies may cause the website or customer panel to malfunction.

11. Data Security

Vexta Hosting implements reasonable technical and administrative security measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include access controls, encryption, firewalls, logging, permission restrictions, secure payment infrastructures, backup procedures, and security monitoring practices.

However, no method of data transmission over the internet or electronic storage is completely risk-free. The customer is responsible for protecting their own account credentials, passwords, server access credentials, and security information.

12. Data Retention Period

Personal data may be retained for as long as required by the purposes of processing and within the scope of legal obligations, accounting periods, payment provider rules, chargeback periods, dispute limitation periods, and the Company’s legitimate interests.

Invoices, payment records, contract records, order records, service activation records, support records, access logs, and dispute records may be retained for a reasonable period for legal compliance, financial audit, fraud prevention, collection, and legal defense purposes.

Personal data whose retention period has expired or whose processing purpose no longer exists may be deleted, anonymized, or securely destroyed unless there is a legal obligation to retain it.

13. Customer Rights

To the extent permitted by applicable law, the customer may have the following rights regarding their personal data:

• To learn whether personal data is being processed,
• To request access to processed personal data,
• To request correction of incomplete or inaccurate data,
• To request deletion or anonymization of data under certain conditions,
• To object to data processing,
• To request information about third parties to whom data has been transferred,
• To request data portability where applicable,
• To exercise legal rights in case of unlawful processing causing damage.

To exercise these rights, the customer may contact Vexta Hosting at support@vextahosting.com. Vexta Hosting may request identity verification depending on the nature of the request.

14. Customer Responsibility

The customer is responsible for any personal data they process, host, transmit, or store through Vexta Hosting services. The customer must comply with applicable data protection laws when processing data belonging to their own customers, users, or third parties.

The customer may not unlawfully collect, process, store, share, or misuse personal data belonging to third parties while using the services.

Vexta Hosting is not responsible for the legality of content, applications, databases, files, emails, software, or personal data hosted by the customer.

15. Abuse, Security, and Legal Requests

In cases involving spam, phishing, malware, DDoS, unauthorized access, illegal content, copyright infringement, IP reputation issues, abuse reports, or similar security and legal risks, Vexta Hosting may review, store, and, where necessary, share service-related records with authorized persons or institutions.

If misuse, illegal activity, security risk, or breach of contract is detected, relevant data may be used for legal defense, service suspension, termination, abuse response, law enforcement cooperation, or legal proceedings.

16. Children’s Privacy

Vexta Hosting services are not intended for individuals under the age of 18. Individuals under 18 may not purchase services, create accounts, or make payments without the consent of a parent or legal guardian.

If it is determined that data belonging to a person under the age of 18 has been processed without proper authorization, the relevant data may be deleted within a reasonable period or the account may be closed.

17. Changes to This Policy

Vexta Hosting may update this Privacy Policy at any time. The updated version becomes effective once published on the website.

By continuing to use the services after the updated Privacy Policy is published, the customer is deemed to have accepted the updated terms.

18. Contact

For questions regarding personal data, privacy, data processing, payment dispute records, or this Privacy Policy, the following contact channel may be used:

Vexta Data Solutions LLC
Address: 8 The Green, Suite 23141, Dover, DE 19901, USA
Email: support@vextahosting.com
Website: https://www.vextahosting.com

19. Acceptance

By registering on the Vexta Hosting website, placing an order, making a payment, using the customer panel, submitting a support request, or using the services, the customer declares that they have read, understood, and accepted this Personal Data and General Privacy Policy.

The customer also acknowledges that in payment disputes, chargebacks, refunds, cancellations, abuse, security incidents, or legal disputes, Vexta Hosting may use and share service-related records, access logs, payment records, support communications, contracts, and related technical documents to protect its rights.